Refund & Return policy

Returns

We offer a 30-day return policy from the date you receive your order.

To be eligible for a return:

• Items must be unused, unworn, and in original condition
• Items must be returned in their original packaging
• Proof of purchase is required

How to Start a Return

To initiate a return, please get in touch with us at info@trendylex.com
Our team will provide return instructions.

Returns should be sent to our returns facility at:

701 Tillery Street, Unit 12, 1669
Austin, Texas 78702
United States

Return Shipping

• Return shipping costs:
  The cost of return shipping will be deducted from your refund, unless the item is defective, damaged, or incorrect.

• We do not charge restocking fees.

Return Address

All approved returns must be sent to:

701 Tillery Street, Unit 12
Austin, TX 78702
United States

Damages or Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or incorrect.

Non-Returnable Items

Certain items cannot be returned, including:

• Perishable goods
• Custom or personalized items
• Personal care products
• Hazardous materials
• Sale items and gift cards

Exchanges

If you would like a different item, please return the original item first. Once the return is approved, you may place a new order separately.

Refunds

After we receive and inspect your return, we will notify you of the approval status.
If approved, a refund will be issued to your original payment method within 10 business days.
Please note that bank processing times may vary.