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Shipping Policy

Thank you for shopping at Trendylex. We aim to deliver your order quickly, safely, and reliably.

Shipping Costs

  • Free standard shipping on all U.S. orders

  • Express shipping is available at checkout for an additional cost


Processing Time

  • Orders are processed within 1–3 business days (Monday–Friday).

  • Orders are not processed, shipped, or delivered on weekends or U.S. holidays.

  • During high volume periods, processing and shipping may take longer. If this happens, we’ll keep you updated.

  • Transit Time 4-8 days (Monday – Friday)

Once your order ships, you’ll receive a shipping confirmation email with tracking details.


Shipping Methods & Delivery Estimates (USA)

Delivery times below are estimates and begin after order processing:

  • Standard Shipping (USA): 3–15 business days

  • Express Shipping (USA): 2–4 business days (additional cost at checkout)

Delivery times may vary due to carrier delays, weather, peak seasons, or other factors beyond our control.


Shipping Locations

  • We currently ship within the United States only

  • We do not ship to P.O. Boxes or APO/FPO addresses


Order Tracking

Once your order ships, you will receive a tracking number by email.
Tracking information may take 24–48 hours to update after the carrier scans the package.


Address Accuracy

Please double-check your shipping address at checkout.
Trendylex is not responsible for delivery issues caused by incorrect or incomplete addresses.

If an order is returned due to an invalid address, reshipping (when available) may require an additional shipping fee.

If you notice an address error, contact us immediately at info@trendylex.com. Address changes cannot be guaranteed once the order has been processed.


Order Changes & Cancellations

We process orders quickly. If you need to cancel or modify your order, contact us immediately.
Once an order has been processed or shipped, changes may not be possible.


Split Shipments

Orders containing multiple items may ship in separate packages at no additional cost. Tracking details will be provided for each shipment.


Lost, Stolen, or Damaged Packages

Marked as Delivered

If a package is marked as delivered but not received, please:

  • Check with neighbors or building management

  • Confirm your shipping address

  • Contact the carrier using your tracking number

While we are not responsible for packages lost after confirmed delivery, we will do our best to assist where possible.

Damaged Upon Arrival

If your order arrives damaged, contact us within 48 hours of delivery at info@trendylex.com and include:

  • Your order number

  • Clear photos of the packaging and damaged item(s)


Shipping vs. Returns

Shipping timelines and carrier delays are handled under this Shipping Policy.
Returns and exchanges are covered separately under our Returns Policy.


Questions?

For help with shipping, delivery, or your order, contact:
info@trendylex.com